Message from the CEO

CEO picThe beginning of our fourth year as an organisation sees us continue to grow as the community and businesses recognise the value National Ambulance is able to provide. Joint Commission International certification was made possible through the dedication of all our team working together.

We planned our approach to this milestone and achieved within 12 months. Collaboration with other like-minded organisations enabled us to share best practice and deliver this internationally recognised accreditation.

We have continued to support our clinical colleagues in the Emergency Public Safety department of the Ministry of the Interior which includes 180 National Ambulance staff working alongside their colleagues across Abu Dhabi Emirate. The commencement of the ADMA-OPCO Helicopter Emergency Service contact in partnership with Abu Dhabi Aviation has seen the first private HEMS operation commence. This is another example of National Ambulance teaming with excellent local companies delivering UAE based solutions for the country.

Our events team continues to provide the very best coverage for public and sporting events that are all possible in the UAE due to its fantastic climate. We anticipate continued future demand for our services in this area.

This year, we will continue our journey towards the implementation of the European Framework for Quality Management and entering the Sheikh Khalifa Excellence Awards. The expansion of our clinical team to include the appointment of a highly experienced Chief Medical Advisor is a clear sign our commitment to develop clinical best practice in pre-hospital care.

In addition we look forward to another year of working with the government authorities specifically the Ministry of Health and Health Authority of Abu Dhabi who provide their guidance and support to meet regulatory frameworks.

We are honored to have the support of His Highness Sheikh Saif Bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior. As the Chief Executive Officer at National Ambulance, I would like to thank the Chairman of the Board of Directors Mohammed Ibrahim Al-Ameri for his valuable support. National Ambulance is proud to support the citizens and residents of the United Arab Emirates.


Yours Sincerely,

Robert Ball
Chief Executive Officer

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